高效會議管理

1.會議的不同類型——目標(biāo)與主題
會議的目的和種類
會議的頻率和成本

2.會議中常見問題的分析與解決方法
會議的通病——效率不高
會議效率不高的原因及具體表現(xiàn)
高效會議的特征
會議規(guī)范

3.會議的準(zhǔn)備與組織
開還是不開
1H5W
準(zhǔn)備工作核對單
主持人的準(zhǔn)備工作

4.主持人的角色、責(zé)任和技巧
主持人的守則與責(zé)任
如何處理會議中的沖突

5.成功會議的五個HOW
如何做開場白
如何分配發(fā)言時間
如何掌握議事進(jìn)度
如何達(dá)成決議
如何圓滿結(jié)束會議

6.會議中的有效溝通
會議中的說話技巧和傾聽技巧
會議中的反饋技巧

7.怎樣對付與會群體中的刺兒頭
五種不同的刺兒頭
如何有效應(yīng)對

8.有效的會議記錄
會議記錄者的功能
誰能勝任會議記錄者
對會議記錄的建議

9.有效的會后跟進(jìn)
如何跟進(jìn)
自我評定
怎樣提高下次會議質(zhì)量

1. Different types of meeting - objectives and subjects
Meeting purpose and types
Meeting frequency and cost

2. Common problems in meeting and the solutions
Common fault - inefficiency
Causes and characteristics of inefficient meeting
Characteristics of effective meeting
Meeting criterions

3. Meeting preparation and organization
Have or not
1H5W
Checking list of preparation work
Hosts’ preparation work

4. The role, responsibility and skills of the host
The hosts' rules and responsibilities
How to deal with the conflicts in the meeting

5. Five HOW of successful meeting
How to give introduction
How to assign speech time
How to control schedule and timing
How to reach an agreement
How to conclude the meeting successfully

6. Effective communication in meeting
Presentation and listening skills
Giving feedback

7. Dealing effectively with difficult meeting members
Five types of problem members in the meeting group
Tips for dealing with difficult meeting members

8. Meeting minute
Why having minute
Who do it
Suggestion for meeting minute

9. Effective follow - up after the meeting
How to follow
Self - assessment
How to improve quality of next meeting