高效的招聘與面試

1.招聘概述
失敗招聘的代價
招聘中常見的錯誤
結構化面試的基本步驟

2.面試的準備工作
如何完成工作分析
如何確定選拔要求
核心勝任素質如何運用于招聘過程
澄清簡歷上的疑點

3.主導面試
行為描述式面試法
行為描述式面試的要點
分辨不完整的STAR和無效的描述
行為描述式面試的有效性

傾聽技巧與問題的準備
良好的傾聽態(tài)度
語言的運用及肢體語言的運用
如何提問
如何追問

靈活應對不同的應征者
如何識別信息的真實性
如何分辨離職原因
如何對待話多者、話少者、造假者、緊張者等

4.工作動機配合及綜合評價
如何分辯應征者的工作動機
綜合評價

5.角色扮演及點評

1. Overview of interviews
Cost of a failed interview
Typical mistakes during interview
Basic steps of structured interview system

2. Preparation before interviews
How to conduct job analysis
How to define the selection standard
How to use competence models
Clarifying the doubts in the resume

3. Conducting the interview
Behavior description interview skill
Key elements of behavior interview skill
Distinguishing the uncompleted and invalid STAR
The validity of behavior interview skill

Listening skills and questions preparation
Good listening attitude
How to use verbal and body language
How to ask questions
How to probe

Dealing with different candidates with flexibility
How to validate information
How to identify reasons for resignation
How to deal with the gabber, oyster, liar and nervous people

4. Work motivational orientation test and overall evaluation
How to identify the work motivation orientations of a candidate
Overall evaluation of candidates

5. Role play and debriefing