績(jī)效管理與年度評(píng)估面談

1.績(jī)效管理的作用和任務(wù)
績(jī)效的內(nèi)涵和影響因素分析
績(jī)效管理是什么
績(jī)效管理不是什么
為什么要進(jìn)行績(jī)效評(píng)估
經(jīng)理們不情愿的理由及對(duì)策
績(jī)效管理的原則及成功要素

2.績(jī)效評(píng)估的幾種方法
目標(biāo)管理
關(guān)鍵績(jī)效指標(biāo)
平衡計(jì)分卡
績(jī)效管理體系的建立

3.績(jī)效指標(biāo)的設(shè)定與分解
SMART準(zhǔn)則
年度計(jì)劃的制定
指標(biāo)分解和績(jī)效指標(biāo)量化技術(shù)
不同職能部門(mén)的績(jī)效目標(biāo)設(shè)定技巧

4.績(jī)效面談及輔導(dǎo)
績(jī)效評(píng)估面談
經(jīng)理需要做的準(zhǔn)備
怎樣處理績(jī)效不好的員工
怎樣處理意見(jiàn)不統(tǒng)一
怎樣處理消極和不熱情的狀況
員工輔導(dǎo)計(jì)劃的制定

5.績(jī)效體系與薪酬激勵(lì)的結(jié)合
如何有效地將績(jī)效與薪酬相結(jié)合
國(guó)際一流公司的績(jī)效驅(qū)動(dòng)模式

1. The effect and mission of performance management
Analysis of performance and influencing factors
What is performance management
What is not performance management
Why should we spend time managing performance
Why line managers don’t like performance appraisal and counter measures
The principles of performance appraisal and keys to its success

2. Several main performance systems
MBO
KPI
BSC
Establishment of performance management system

3. How to establish and break down performance objectives
SMART
Annual plan
Skills to break down and quantify objectives
How to set up different objectives by functions

4. How to appraise performance and coaching
Performance appraisal interview
What should be prepared
How to handle poor performers
How to handle the disagreement
How to handle negative and unenthusiastic employee
Setting up the coaching plan

5. Performance system and payment system
How to link performance system and payment system
The examples of successful companies