創(chuàng)造性解決問題

1.辯識問題
問題的界定
問題的分類
解決問題的流程

2.系統(tǒng)分析問題
問題的診斷
問題分析工具
尋找因果關(guān)系
尋找解決方案

3.發(fā)揮創(chuàng)造力
無拘束思考
頭腦風(fēng)暴法
創(chuàng)新思維工具應(yīng)用

4.團隊合作
解決問題中的個人障礙和群體障礙
團隊與團隊精神
有效團隊合作思維模式
群體有效解決問題途徑

5.做出高質(zhì)量決定
評估方案與決策分析
產(chǎn)生正確方案
實施計劃
使之穩(wěn)定推行
進展評估

1. Identifying the real source of the problem
Defining the problem
The categories of problem
The procedure of problem solving

2. Systematic approach
Diagnosing links
Problem solving tools
Looking for cause and effect
Seeking solutions

3. Creative approach
Thinking without restraint
Brainstorming
Creative thinking tools application

4. Team work
Dealing with personal and team obstacles
Team and team spirit
Effective team work thinking mode
Effective approach in fixing problems by team work

5. Quality decisions
Assessing solutions and decision analysis
Bringing out the right solution
Implementing a plan
Making them work
Evaluating progress