計(jì)劃、組織與管理—PDCA模式的實(shí)用指導(dǎo)

1.運(yùn)用結(jié)果導(dǎo)向提升工作的產(chǎn)出和效能
對(duì)于每項(xiàng)工作，清晰定義所需要達(dá)成的結(jié)果
對(duì)于工作結(jié)果的衡量：效果和效率
提升效率的關(guān)鍵因素
提升效果的關(guān)鍵因素
團(tuán)隊(duì)共同達(dá)成結(jié)果的核心技能
分析任務(wù)的難易程度
分析團(tuán)隊(duì)目前的經(jīng)驗(yàn)和技能差距
建立目標(biāo)責(zé)任心，激發(fā)意愿
明確結(jié)果達(dá)成或者達(dá)不成的影響

2. 有效計(jì)劃及組織日常工作
分析計(jì)劃性差的原因
從三個(gè)維度來(lái)提高計(jì)劃性
對(duì)事件緊急重要性的判斷
合理安排任務(wù)的先后次序
調(diào)配人財(cái)物資源以保證計(jì)劃的順利實(shí)施

3. 核查及反饋工作的結(jié)果
對(duì)于持續(xù)時(shí)間長(zhǎng)的任務(wù)設(shè)定階段性的核查點(diǎn)
對(duì)工作結(jié)果進(jìn)行客觀全面的衡量和評(píng)估
對(duì)差距進(jìn)行定量和定性的分析
向上下級(jí)反饋工作結(jié)果的技能要點(diǎn)

4. 持續(xù)改進(jìn)工作結(jié)果
對(duì)照差距，分析原因
明確改進(jìn)的方向
制定系統(tǒng)化糾偏的體系
對(duì)于改進(jìn)后的流程及方式實(shí)施標(biāo)準(zhǔn)化
建立長(zhǎng)期持續(xù)改進(jìn)的制度

1. Improving work’s output with “resultoriented” method
Clearly defining the expected results
Evaluating the results: efficiency and effectiveness
The key factors which impact efficiency
The key factors which impact effectiveness
Achieving the results through team work
Analyzing the difficulty of tasks
Distinguishing team members’ experience and skills gap
Creating accountability of each participant
Clarifying the consequence if achieve the results or failed

2. Planing and organizing daily work
Analyzing the reasons why plan poorly
Improving plan and organization from three dimensions
Judgeing the importance and urgency of different tasks
Prioritizing the tasks
Organizing the human and financial resources to ensure execution

3. Checking and feedback on results
Setting up periodic control points
Assessing the results comprehensively
Analyzing the gap quantitatively and qualitatively
Feedbacking the results to up level managers and subordinates

4. Improving the results continuously
Conducting “gap analysis” and revising “deviation”
Defining the direction of improvement
Establishing a system for correction
Standardizing updated procedure
Setting up system for continuous improvement