如何管理供應(yīng)商質(zhì)量

1.對(duì)供應(yīng)商質(zhì)量風(fēng)險(xiǎn)的認(rèn)識(shí)
供應(yīng)商類別與其QCDS的表現(xiàn)
降本與供應(yīng)商質(zhì)量改善的意愿，降本與供應(yīng)風(fēng)險(xiǎn)

2.質(zhì)量管理現(xiàn)狀的分析
常見(jiàn)的供應(yīng)商質(zhì)量問(wèn)題與“因果”分析
對(duì)貨物和供應(yīng)商的處置方式

3.質(zhì)量鏈三維集成系統(tǒng), 建立約束
從合理的需求開(kāi)始
選擇有意愿的供應(yīng)商
建立完善的質(zhì)量管理體系
供應(yīng)商質(zhì)量體系要求手冊(cè)
完善合同中的約定

4.營(yíng)造質(zhì)量文化, 建立質(zhì)量意識(shí)
管理者的角色
在開(kāi)始的時(shí)候?qū)⑹虑樽稣_
質(zhì)量的鑄就
質(zhì)量成本
以零缺陷作為衡量標(biāo)準(zhǔn)

5.質(zhì)量保證體系
文件體系——程序文件、工作流程圖、崗位操作指示
執(zhí)行體系——檢查、記錄、評(píng)定、糾錯(cuò)行動(dòng)

6.產(chǎn)品質(zhì)量預(yù)防體系
QFD分析表、APQP文件、FMEA結(jié)果、PPAP文件

7.產(chǎn)品質(zhì)量控制體系
SPC控制圖、Cpk值、MSA結(jié)果

8.質(zhì)量問(wèn)題糾錯(cuò)體系
5WHY、KT問(wèn)題分析、帕累托圖、因果圖、質(zhì)量屋

9.質(zhì)量改善系統(tǒng)
系統(tǒng)持續(xù)改進(jìn)的PDCA
制定改善計(jì)劃

10.供應(yīng)商質(zhì)量管理的改善措施
供應(yīng)商審核與考核
有效的激勵(lì)和懲罰
組織項(xiàng)目團(tuán)隊(duì)

1. Acknowledging the risk of supplier’ quality
Types of supplier and their QCDS performance
Wishes of supplier quality improvement/quality risks vs. cost down

2. Perception of quality management
Common issues regarding supplier quality
Settlement of supplier non-comformance

3. Three dimensions of quality chain
Starting from the right requirements
Selecting the right supplier
Establishing quality management system
Developing supplier quality manual
Refining contract terms

4. Shaping quality culture and building up quality awareness
Top management support
Doing right things at the very beginning
What makes right quality
Quality cost
Zero defect

5. Quality assurance system
Filing system
Execution

6. Prevention system of product quality
QFD, APQP, FMEA, PPAP

7. Process quality control
SPC, Cpk, MSA

8. Correction system
5WHY ,KT problem analysis, Pareto Chart, Cause and Effect Diagram, Quality House

9. Continuous improvement system
PDCA continuous improvement
Corrective actions

10. Supplier quality improvement actions
Supplier audit and performance measurement
Effective motivation and warning
Organizing project team to implement the corrective actions